1.1 “Buyer” means the individual or organisation who buys or agrees to buy the Goods and/or Services from the Supplier;
1.2 “Consumer” shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;
1.3 “Contract” means the contract between the Supplier and the Buyer for the sale and purchase of Goods and/or Services incorporating these Terms and Conditions;
1.4 “Terms and Conditions” means the terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Supplier;
1.5 “Website” means diningsolutionsdirect.co.uk
1.6 “Goods” means the articles that the Buyer agrees to buy from the Supplier;
1.7 “Services” means the services that the Buyer agrees to buy from the Supplier;
1.8 “Supplier” means diningsolutionsdirect that owns and operates diningsolutionsdirect.co.uk;
1.9 “Website” means diningsolutionsdirect.co.uk
Our Taste Guarantee
All our items also carry our taste guarantee should you be dissatisfied with any diningsolutionsdirect.co.uk product we will exchange it for another diningsolutionsdirect.co.uk product of your choice subject to the following conditions ~ claim within 14 days of purchase ~ no more than 2 portions can be removed from box ~ the remaining portions to be in their original frozen state.
Our Quality Guarantee
Should any of our products be faulty we will refund or exchange the product.
diningsolutionsdirect.co.uk keep track of the contents of your shopping cart once you have selected an item. Information from emails and the information you give us at the time of ordering is stored both physically and electronically by ourselves. All information is collected lawfully and in accordance with the Data Protection Act 1998. We do not sell, pass on or disclose details of customers to any other parties. With the exception of order status reports, we do not currently make unsolicited contact with customers before or after they have placed an order. Information is retained electronically in order to supply a better service to our returning customers.
All orders for Goods and/or Services shall be deemed to be an offer by the Buyer to purchase Goods and/or Services pursuant to these Terms and Conditions and are subject to acceptance by the Supplier. The Supplier may choose not to accept an order for any reason.
Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 14 days.
Promotional and discount codes are to be used only once where applicable and may not be combined with any other offers. Should an offer code be used more than once, or is deemed by the Supplier to abuse the fair usage policy then the Supplier can withdraw, withhold or cancel the promotional code at any time.